How do I order a replacement debit card?

If you need to replace a broken or damaged debit card, please call our Telephone Banking service using the same Security Details as Online Banking or contact a branch.

Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.

You can get in touch by calling:

Jersey

01534 282850

From abroad: +44 (0) 1534 282850
Relay UK: 18001 01534 282850

Guernsey

01481 703860

From abroad: +44 (0) 1481 703860
Relay UK: Call 18001 01481 703860

Isle of Man

01624 637190

From abroad: +44 (0) 1624 637190
Relay UK: Call 18001 01624 637190

Gibraltar

200 77737

From abroad: 00350 200 77737
Relay UK: 18001 00350 200 77737

International banking customers

01534 282300

From abroad: +44 (0) 1534 282300
Relay UK: 18001 01534 282300

Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.

Looking for your nearest branch?
Find your nearest branch using our branch locator.